Pediatric Front Desk Specialist – Care & Scheduling

Chord Specialty Dental Partners; Lawrenceburg (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical and Vision Insurance

Dental Coverage

401(k) Plan with Company Match

Generous Paid Time Off and Holidays

Employee Referral Program

Employee discount program

Pet Insurance

Cutting-edge Technology and Training

Life and Disability Insurance Options

Job summary

Cumberland Pediatric Dentistry and Orthodontics seeks a Patient Services Representative (PCR) to be the first point of contact for patients, delivering an unsurpassed customer experience. The PCR will manage check-ins, document collection, insurance verification, and billing inquiries in a fast-paced dental office setting.

The role operates Monday through Thursday 7:50am–5:00pm with rotating Fridays 7:50am–1:00pm in Lawrenceburg, IN, and offers a comprehensive benefits package including

Qualifications

• Insurance verification experience required.
• Dental office experience preferred.
• Bilingual preferred.

Responsibilities

• Deliver excellent customer service.
• Check patients in and obtain all required documents.
• Collect co-payments and verify insurance coverage.
• Respond to patient billing or financial inquiries, directing to appropriate departments.
• Schedule and confirm patients appointments.
• Answer telephones and prepare new patient charts neatly and accurately.
• Scan documents and essential paperwork to the practice management system.

Skills

Customer service

Insurance verification

Bilingual

Job description

Cumberland Pediatric Dentistry and Orthodontics seeks a Patient Services Representative (PCR) to be the first point of contact for patients, delivering an unsurpassed customer experience. The PCR will manage check-ins, document collection, insurance verification, and billing inquiries in a fast-paced dental office setting.

The role operates Monday through Thursday 7:50am–5:00pm with rotating Fridays 7:50am–1:00pm in Lawrenceburg, IN, and offers a comprehensive benefits package including