Pediatric Front Desk & Scheduling Specialist

Texas Children's Hospital; Spring (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Texas Children's Hospital is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, and manage incoming calls within a pediatric care context in Spring, TX. You will enter billing information accurately and forward claims in a timely manner.

Responsibilities include verifying eligibility for referrals, documenting in the EHR, scheduling per protocol, and maintaining clean, complete records for provider readiness while handling mail and deliveries as part of daily

Qualifications

• Requires high school diploma or GED and 1+ year related experience.
• Ability to greet patients and visitors and coordinate scheduling.
• Accurate billing data entry and billing system usage.

Responsibilities

• Greet patients and visitors, assist with check in/out.
• Answer calls within standard protocol and direct accordingly.
• Document messages in the system and route to proper area.
• Enter hospital charges with accuracy and timeliness.
• Verify patient eligibility for referrals with payers.
• Document eligibility in the EHR per protocol.
• Schedule appointments per protocol and adapt templates as needed.
• Monitor and correct item queues; ensure EHR readiness for providers.
• Manage mail deliveries and monitor returns with deadlines.
• Respiratory fit testing may be required for safety compliance.

Skills

Front desk operations

Phone communication

Billing entry

Education

High School Diploma or GED

Job description

Texas Children's Hospital is seeking a Front Office Specialist to coordinate patient scheduling, greet visitors, and manage incoming calls within a pediatric care context in Spring, TX. You will enter billing information accurately and forward claims in a timely manner.

Responsibilities include verifying eligibility for referrals, documenting in the EHR, scheduling per protocol, and maintaining clean, complete records for provider readiness while handling mail and deliveries as part of daily