Ambulatory Care Front Desk & Scheduling Specialist

UCLA Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health in Los Angeles is seeking an administrative support role within an Ambulatory Care clinic. The position provides administrative and patient care support to physicians, staff and patients, and coordinates patient flow from registration to discharge.

Join a collaborative clinic team focused on smooth outpatient operations, strong patient satisfaction, and a proactive, energetic team player attitude in a high-volume environment.

Qualifications

• Required: Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Required: Excellent organizational skills and ability to prioritize assignments
• Required: Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Required: Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center
• Preferred: Skill in using a PC with associated programs including Word, Excel, and Email
• Preferred: Skill in demonstrating work experience with a database computer program
• Preferred: Knowledge of major medical insurance plans and types of coverage provided
• Preferred: Knowledge of medical terminology

Responsibilities

• Provide administrative and patient care support to physicians, staff and patients within the assigned clinic.
• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
• Be energetic, positive and a team player and be willing to embrace tasks as assigned.

Skills

Professional communication

Organizational skills

Appointment scheduling

Interpersonal skills

MS Office (Word/Excel/Email)

Database software

Insurance knowledge

Medical terminology

Tools

Word

Excel

Email

Database software

Job description

UCLA Health in Los Angeles is seeking an administrative support role within an Ambulatory Care clinic. The position provides administrative and patient care support to physicians, staff and patients, and coordinates patient flow from registration to discharge.

Join a collaborative clinic team focused on smooth outpatient operations, strong patient satisfaction, and a proactive, energetic team player attitude in a high-volume environment.