Pediatric Front Desk & Patient Services Pro

Mercy St. Louis; Hazelwood (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

401k match

Paid parental leave

PTO

Dependent Care FSA

Career advancement

Job summary

Mercy Clinic Hazelwood Pediatrics seeks a patient service representative to join our pediatric practice. This full-time, front-office role focuses on welcoming patients, handling scheduling, and coordinating insurance and referrals while supporting clinical staff.

You will work in a compassionate, team-based environment and contribute to excellent patient experiences for children and families. Training and a supportive Mercy culture are provided.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Ability to work effectively in a fast-paced pediatric environment.
• Commitment to providing compassionate care to children and families.

Responsibilities

• Front Office: Greet patients, coordinate appointments, manage inquiries, handle insurance verification and authorizations, assist with referrals and documentation.
• Clinical Support: Room patients, obtain vital signs, assist with EKGs and point-of-care testing, support medication reconciliation, administer injections, prepare exam rooms, assist with phlebotomy and specimen collection.

Skills

Customer service

Communication

Organizational skills

Multitasking

Pediatric environment

Compassionate care

Education

High School Diploma or GED

Tools

EMR systems

Job description

Mercy Clinic Hazelwood Pediatrics seeks a patient service representative to join our pediatric practice. This full-time, front-office role focuses on welcoming patients, handling scheduling, and coordinating insurance and referrals while supporting clinical staff.

You will work in a compassionate, team-based environment and contribute to excellent patient experiences for children and families. Training and a supportive Mercy culture are provided.