Pediatric Front Desk & Patient Experience Specialist

Amazing Care Pediatric Outpatient Therapy; Littleton (CO); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K

Paid Time Off (PTO)

Flexible scheduling

Job summary

Amazing Care Pediatric Outpatient Therapy in Littleton, CO is seeking a Patient Support Representative to greet patients, answer calls, collect co-pays, and verify demographics. You will be at the front desk of our pediatric clinic, delivering warm, professional service and helping the team run smoothly.

This full-time role requires 1–2 years of medical office receptionist experience, strong computer skills with Microsoft applications and Google Docs, HIPAA privacy, and EMR familiarity.

Qualifications

• Medical office receptionist experience with heavy scheduling (1–2 years)
• 2 years of receptionist experience, preferably in a medical office
• Bilingual in Spanish is highly preferred
• Strong computer skills with Microsoft apps and Google Docs
• Maintain patient confidentiality per HIPAA requirements
• Attention to detail
• EMR experience is preferred
• Understanding of medical insurance is preferred

Responsibilities

• Greet incoming patients in a friendly and professional manner.
• Answer all incoming calls in a friendly and professional manner.
• Collect co-pays and balance owed at the time of visit in accordance with patient insurance guidelines.
• Obtain complete and accurate information from the patient for billing and demographics purposes.
• Schedule patients, greet and announce patients and visitors, and direct them as needed.
• Update patient registration information.
• Keep waiting and patient areas clean and tidy throughout the clinic.
• Work effectively as part of a highly professional team.
• Perform other duties as assigned.

Skills

Bilingual in Spanish

Attention to detail

Strong computer skills

Patient confidentiality

Team player

Education

Bachelor's Degree preferred

High School Diploma or GED required

Tools

EMR experience

Microsoft Office

Google Docs

Job description

Amazing Care Pediatric Outpatient Therapy in Littleton, CO is seeking a Patient Support Representative to greet patients, answer calls, collect co-pays, and verify demographics. You will be at the front desk of our pediatric clinic, delivering warm, professional service and helping the team run smoothly.

This full-time role requires 1–2 years of medical office receptionist experience, strong computer skills with Microsoft applications and Google Docs, HIPAA privacy, and EMR familiarity.