Pediatric Front Desk & Patient Concierge

PediaTrust, LLC; Schaumburg (IL); On-site; USD 36,000 - 48,000; Part time

Benefits offered by this job

401(k) with profit sharing

Differential pay

Referral bonuses

Medical coverage (Health Insurance)

Job summary

PediaTrust, LLC in Schaumburg, IL is seeking a Patient Representative to be the friendly first contact for families. You’ll manage phones, scheduling, and verify patient information to ensure smooth visits. You will partner with the Practice Manager to maintain a welcoming, organized clinic.

Responsibilities include check-in/out, payment posting, records handling, and ensuring excellent customer service and teamwork within Ad-Park and Woodfield Pediatrics.

Qualifications

• High School diploma required.
• Ability to multitask.
• Must be detail oriented.
• Good communication skills and customer service skills.
• General computer knowledge.
• Problem-solving skills.
• Team player.

Responsibilities

• Answers phones, schedules appointments and verifies patient information.
• Completes check-in, check-out and end of day processing.
• Enters charges; collects and posts payments.
• Collects patient balances.
• Copies medical records.
• Scans incoming patient records/reports.
• Completes end of day process.
• Processes medical records requests.
• Demonstrates and supports PediaTrust Core Values.
• Performs digital health workflows and initiatives.
• Performs complete referral authorizations.
• Performs other duties as assigned.

Skills

multitask

detail oriented

communication skills

customer service

general computer knowledge

problem solving

team player

Education

High School diploma

Job description

PediaTrust, LLC in Schaumburg, IL is seeking a Patient Representative to be the friendly first contact for families. You’ll manage phones, scheduling, and verify patient information to ensure smooth visits. You will partner with the Practice Manager to maintain a welcoming, organized clinic.

Responsibilities include check-in/out, payment posting, records handling, and ensuring excellent customer service and teamwork within Ad-Park and Woodfield Pediatrics.