Pediatric Front Desk & Patient Experience Concierge

PM Pediatrics; Syosset (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

PM Pediatric Care in Syosset, NY is hiring a Front Desk Associate to greet families, register patients, and support the medical team with administrative tasks. You will coordinate with site leadership to ensure smooth patient experiences and maintain HIPAA compliance, while upholding our core values and providing first-class service.

The role requires strong communication, multitasking, and a friendly, professional demeanor.

Qualifications

• Must have strong customer service skills and a professional demeanor.
• Proficient with Microsoft Office; able to navigate basic software.
• Excellent verbal and written communication; multitasking capability.
• Experience in healthcare environments and handling insurance information preferred.

Responsibilities

• Greet families professionally in person and by phone.
• Answer patient/family questions and seek guidance as needed.
• Manage patient flow and front desk operations; assist with self-registration.

Skills

Customer service

Communication skills

Microsoft Office

Time management

Team player

Healthcare experience

Cash handling

Education

High school diploma or GED

Job description

PM Pediatric Care in Syosset, NY is hiring a Front Desk Associate to greet families, register patients, and support the medical team with administrative tasks. You will coordinate with site leadership to ensure smooth patient experiences and maintain HIPAA compliance, while upholding our core values and providing first-class service.

The role requires strong communication, multitasking, and a friendly, professional demeanor.