Pediatric Front Desk Concierge

PM Pediatric Care; Commack (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

PM Pediatric Care in Commack, NY is seeking a Front Desk Associate to warmly welcome families and manage front desk and administrative tasks aligned with our mission and culture. The role requires strong organization, multitasking, and top-tier customer service.

The position involves registering patients, collecting demographics and insurance details, maintaining privacy under HIPAA, and supporting the medical team to deliver a first-class experience for families during visits.

Qualifications

• Experience in a healthcare reception or front desk role preferred.
• Excellent customer service and telephone skills.
• Strong verbal and written communication skills.
• Ability to multitask and manage patient flow with confidentiality.

Responsibilities

• Greet families in person and on the phone professionally.
• Register patients and maintain accurate demographics and insurance data.
• Handle documents and correspondence with HIPAA compliance.
• Assist with opening/closing duties and general administrative tasks.
• Coordinate with site leadership on complex patient issues.

Skills

Team player

Microsoft Office

Customer service

Communication skills

Attention to detail

Time management

HIPAA knowledge

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

PM Pediatric Care in Commack, NY is seeking a Front Desk Associate to warmly welcome families and manage front desk and administrative tasks aligned with our mission and culture. The role requires strong organization, multitasking, and top-tier customer service.

The position involves registering patients, collecting demographics and insurance details, maintaining privacy under HIPAA, and supporting the medical team to deliver a first-class experience for families during visits.