Patient Access & Front Desk Coordinator

AltaPointe Health Systems; Daphne (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

EastPointe Hospital in Daphne, AL, part of AltaPointe Health Systems, is seeking a front desk receptionist to greet visitors, verify details, and direct calls to the right staff. The role requires a high school diploma or equivalent and about one year in a hospital or office front desk setting.

Responsibilities include maintaining sign-in records, ensuring HIPAA compliance, answering phones, and supporting daily administrative tasks.

Qualifications

• High school diploma or equivalent is required.
• One year of front desk/reception experience in a hospital or office setting.
• Proficient in Microsoft Office applications.

Responsibilities

• Greet visitors and verify information for the appropriate staff.
• Maintain sign-in records and ensure HIPAA compliance.
• Handle incoming/outgoing calls and direct to AltaPointe staff.
• Assist with basic administrative tasks and mail distribution.
• Keep front desk and lobby area neat and organized.

Skills

Front desk

Customer service

Phone etiquette

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

EastPointe Hospital in Daphne, AL, part of AltaPointe Health Systems, is seeking a front desk receptionist to greet visitors, verify details, and direct calls to the right staff. The role requires a high school diploma or equivalent and about one year in a hospital or office front desk setting.

Responsibilities include maintaining sign-in records, ensuring HIPAA compliance, answering phones, and supporting daily administrative tasks.