Pediatric ED Information Liaison

Yale New Haven Health; New Haven (CT); Vor Ort; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

Yale New Haven Health is seeking an Information Associate to support the patient care team, manage communications, and maintain medical records/documentation in a fast-paced hospital setting.

You will handle phone screens, refer patients and families, and assist with inventory and clerical duties, with emphasis on accuracy, empathy, and reliability.

The role requires high school diploma with secretarial coursework and 2–3 years of clerical experience; computer usage is essential.

Qualifikationen

• High school graduation with secretarial coursework or equivalent training and experience.
• Two to three years of administrative clerical experience, preferably in patient care.
• Prior computer usage required.

Aufgaben

• Screens and refers incoming calls and directs patients and families to ensure accurate department communication.
• Develops and performs clerical duties to support staff and department operations.
• Maintains department statistics, updates reports, and census information for staff and management.
• Assists in inventory of office supplies and forms to ensure efficient resource use.
• Supports cross-training of new employees within the department.

Kenntnisse

Excellent communication

Interpersonal skills

Organizational skills

Keyboarding skills

Customer service

Ausbildung

High school diploma with secretarial coursework

Tools

Computer usage

Jobbeschreibung

Yale New Haven Health is seeking an Information Associate to support the patient care team, manage communications, and maintain medical records/documentation in a fast-paced hospital setting.

You will handle phone screens, refer patients and families, and assist with inventory and clerical duties, with emphasis on accuracy, empathy, and reliability.

The role requires high school diploma with secretarial coursework and 2–3 years of clerical experience; computer usage is essential.