Pediatric DME Admissions Specialist

Pediatric Home Service, Inc.; Cleveland (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Generous Paid Time Off

401k Matching

Tuition Reimbursement

Professional Development & Learning

Health and Dental insurance

Short & Long Term Disability and Life

Job summary

Pediatric Home Service, Inc. is hiring an Admissions Representative in Cleveland, OH. You will handle DME intake, coordinate new product requests, and support the CS helpdesk and COD tasks from the office.

Responsibilities include obtaining referrals and insurance information, verifying benefits, processing orders, and maintaining patient data. This role also supports on-call evenings and Saturdays and handles billing-related paperwork.

Qualifications

• High school diploma or 16 months of related experience and/or training.
• DME intake/admissions experience preferred.
• Exceptionally organized with multitasking, communication and keyboard skills.
• Experience in Brightree EHR preferred.

Responsibilities

• Performs intake of DME through Brightree database.
• Coordinates the New Product Request process.
• Coordinates activities of the CS helpdesk.
• Performs duties of the Coordinator of the Day (COD).
• Obtains new patient referrals supporting documentation and insurance information as required.
• Obtains insurance benefits and completes data entry requirements.
• Obtains ongoing patient supply orders and prescriber orders.
• Completes patient and prescriber information changes.
• Maintains all patient information on an ongoing basis.
• Enters new prescriber information into database.
• Coordinates intake for specialized organizations.
• Supports evening and Saturday on-call staff.
• Addresses billing or service complaints and routes to investigations.
• Reads orders to determine items to be moved or distributed.
• Coordinates service for evening deliveries.
• Prepares patient paperwork for billing.

Skills

Customer service mindset

Multitasking

Communication

Attention to detail

Keyboard skills

Education

High school diploma or GED

Tools

Brightree EHR

Job description

Pediatric Home Service, Inc. is hiring an Admissions Representative in Cleveland, OH. You will handle DME intake, coordinate new product requests, and support the CS helpdesk and COD tasks from the office.

Responsibilities include obtaining referrals and insurance information, verifying benefits, processing orders, and maintaining patient data. This role also supports on-call evenings and Saturdays and handles billing-related paperwork.