Pediatric Dental & Vision Ops Leader | Growth & Impact

PRACTICE; Colorado Springs (CO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Monthly bonus

PTO & holidays

Career growth

Job summary

Hero Practice Services is seeking an Operations Manager for Academy Kids Dental, Vision and Orthodontics in Colorado Springs, CO. You will lead a diverse healthcare team to achieve financial, patient, and organizational goals in a pediatric dental, vision, and orthodontic setting.

Responsibilities include optimizing staffing and scheduling, driving community outreach, monitoring revenue-cycle metrics, and coaching staff on patient experience. This role reports to the Vice President of Operations.

Qualifications

• At least three years of experience in management (healthcare, business, retail, or military)
• Flexible availability, including weekends when necessary
• Experience analyzing and monitoring P&L statements
• Dental, vision, and/or orthodontic experience a plus
• Availability to work after hours and on weekends when needed
• Ability to summarize information and succinctly communicate analyses verbally and in writing
• Highly proficient at Excel and PowerPoint, with preferred Access, Visio, MS Project experience

Responsibilities

• Drive growth through staffing optimization, scheduling, outreach, and referrals
• Monitor revenue cycle metrics daily, monthly, and quarterly
• Oversee patient scheduling, teammate scheduling, documentation, billing, and training
• Meet or exceed financial targets by understanding key drivers and taking action
• Set clear expectations for patient experience and coach teammates on customer service
• Provide training on patient experience and coaching as needed
• Perform other duties to support high-quality dental, vision, and orthodontic services

Skills

Management

Excel

Communication

P&L analysis

Weekend availability

Healthcare/dental experience

Tools

Access

Visio

MS Project

Job description

Hero Practice Services is seeking an Operations Manager for Academy Kids Dental, Vision and Orthodontics in Colorado Springs, CO. You will lead a diverse healthcare team to achieve financial, patient, and organizational goals in a pediatric dental, vision, and orthodontic setting.

Responsibilities include optimizing staffing and scheduling, driving community outreach, monitoring revenue-cycle metrics, and coaching staff on patient experience. This role reports to the Vice President of Operations.