Kids Dentistry Ops Manager: Growth & Patient Experience

PDS Health; Golden (CO); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Tuition Reimbursement

401K

Volunteer time

Job summary

PDS Health in Golden, CO is hiring a Kids' Dentistry Manager to drive financial performance and growth for the location, leveraging best practices for patient acquisition and retention.

You will provide leadership to achieve individual and team success while upholding the Perfect Patient Experience and guiding Pediatric dentistry initiatives. This role requires strong operational and financial acumen with a focus on staff development and cross-functional collaboration.

Qualifications

• At least 5 or more years of related work experience.
• Operational management knowledge of medical/dental offices.
• Equivalent to high school diploma or GED.
• Bachelor’s degree from an accredited college or technical school; or an equivalent combination of education and experience in dentistry, business, or training.
• Knowledge of WORD, EXCEL, POWERPOINT and QSI software applications.
• Experience leading a team, mentoring and coaching subordinates.

Responsibilities

• Facilitate the launch of Pediatric Dental model and programs in assigned office by implementing best operational practices.
• Maintain an office schedule that is productive and organized so that the Pediatric Dentist will have a profitable and smooth-running office.
• Assist Operations Manager drive year over year revenue and profit growth by managing expenses to monthly budget, managing profit and loss, and ensuring adherence to cash management and accounting protocols.
• Perform People Services related functions such as determining staffing levels, interviewing and selecting, performance appraisals, talent development, disciplinary actions and salary administration.
• Provide feedback and implement strategies regarding tactics that change financial and patient outcomes for the organization’s benefit.
• Create an environment promoting PDS Patient for Life (PFL) and Pediatrics culture and values daily.
• Ensure first and subsequent visits are smooth by checking supplies, forms, schedules and staff readiness.
• Lead development and implementation of best practices for Pediatric office management and system deployment.
• Accountable for procedures and insurance benefits and analyze opportunities in PRISM for Pediatric offices.
• Assist in resolving staff and patient issues by analyzing facts to develop timely, effective solutions.
• Assist in implementing, coordinating and managing marketing programs to grow the business.
• Help set precise, measurable goals aligned with Company policy.
• Provide leadership, coaching and mentoring as needed to identify opportunities for improvement.
• Lead daily huddles and meetings as required.
• Develop and enforce cleanliness and maintenance criteria for facilities.
• Other duties assigned by Management.

Education

GED

High School Diploma

Bachelor’s degree (preferred)

Tools

Word

Excel

PowerPoint

QSI

Job description

PDS Health in Golden, CO is hiring a Kids' Dentistry Manager to drive financial performance and growth for the location, leveraging best practices for patient acquisition and retention.

You will provide leadership to achieve individual and team success while upholding the Perfect Patient Experience and guiding Pediatric dentistry initiatives. This role requires strong operational and financial acumen with a focus on staff development and cross-functional collaboration.