Pediatric Front Desk Coordinator – Patient Care Champion

Hero Practice Services; Colorado Springs (CO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunities

PTO & holidays

Insurance & 401K

Job summary

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment in a pediatric dental practice.

This role offers generous pay with monthly bonus opportunities, PTO and paid holidays, and opportunities for career growth within the practice and the region, along with benefits like medical, dental, vision insurance and 401K.

Qualifications

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients including restrooms, lobby, floors.
• Participate in other duties that support the mission of providing high-quality and compassionate services to underserved children.

Skills

Attention to detail

Interpersonal skills

Bilingual

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Academy Kids Dental, Vision, & Orthodontics in Colorado Springs, CO is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment in a pediatric dental practice.

This role offers generous pay with monthly bonus opportunities, PTO and paid holidays, and opportunities for career growth within the practice and the region, along with benefits like medical, dental, vision insurance and 401K.