Pediatric Clinic Front Desk & Scheduling Specialist

OU Health; Oklahoma City (OK); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

PTO

401(k)

Medical plan

Dental plan

Job summary

OU Health's Pediatric Genetics and Specialty Clinic seeks a Patient Services Representative I to coordinate outpatient schedules, greet patients, and support clerical tasks. The role requires handling demographics, insurance verification, and basic financial discussions with patients.

The ideal candidate will have strong communication and customer service skills, proficiency in Microsoft Office, and the ability to work with diverse teams to maintain smooth clinic operations and accurate

Qualifications

• Strong verbal and written communication skills.
• Excellent customer service and problem-solving abilities.
• Proficient with Microsoft Office tools and standard clinic software.

Responsibilities

• Schedule patient appointments by phone or in person.
• Provide information about clinic operations and processes.
• Collect and verify patient demographics and insurance details.
• Answer phone calls and route to appropriate staff.
• Assist with encounter forms, receipts, and charting for accuracy.
• Promote patient portal for better communication.
• Assist with charting, records, and file organization.
• Explain financial accounts and sliding scale options as applicable.

Skills

Verbal & written communication

Customer service

Microsoft Office

Cash handling

Keyboarding

Education

High School Diploma or GED

Job description

OU Health's Pediatric Genetics and Specialty Clinic seeks a Patient Services Representative I to coordinate outpatient schedules, greet patients, and support clerical tasks. The role requires handling demographics, insurance verification, and basic financial discussions with patients.

The ideal candidate will have strong communication and customer service skills, proficiency in Microsoft Office, and the ability to work with diverse teams to maintain smooth clinic operations and accurate