Patient Services & Scheduling Specialist (Outpatient)

OU Health Partners; Edmond (OK); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

PTO

401(k) plan

Medical insurance

Dental plan

Job summary

OU Health Partners is seeking a Patient Services Representative (PSR) for the Edmond Pulmonology Clinic to handle front-d desk duties, scheduling, and patient communications. The role supports clinic operations and ensures accurate demographic and insurance information is collected and entered.

Ideal candidates have strong customer service and communication skills with basic Microsoft Office and EMR experience.

Qualifications

• High School Diploma or GED required.
• 1+ year of professional work experience required.

Responsibilities

• Schedules patient appointments by phone or in person.
• Provides information about clinic operations.
• Obtains and updates patient demographics.
• Answers calls and directs to appropriate staff.
• Coordinates schedules for multiple services.
• Greets patients at the clinic entrance.
• Accepts payments and issues receipts.
• Ensures encounter forms are complete and properly signed.
• Verifies insurance eligibility and PCPs for patients.
• Maintains patient charts and medical records as needed.
• Promotes patient portal communication.
• Balances daily cash drawer.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Microsoft Office

Hospital policies

Typing / keyboarding

Education

High School Diploma or GED

Tools

Microsoft Office

EMR software

Job description

OU Health Partners is seeking a Patient Services Representative (PSR) for the Edmond Pulmonology Clinic to handle front-d desk duties, scheduling, and patient communications. The role supports clinic operations and ensures accurate demographic and insurance information is collected and entered.

Ideal candidates have strong customer service and communication skills with basic Microsoft Office and EMR experience.