Pediatric Clinic Care Team Associate

Children's Wisconsin; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Children's Wisconsin seeks an Ambulatory Care Team Assistant to provide clerical and clinical support for assigned clinics, including scheduling patient appointments and tests, managing calls, and maintaining smooth clinic operations.

Essential functions include assisting the clinical team, ensuring confidentiality, and supporting providers and staff to optimize patient flow and communications.

Qualifications

• High school diploma or GED required; college degree preferred.
• 1+ year related healthcare experience preferred.
• Strong data entry and software skills essential.

Responsibilities

• Schedules patient appointments and tests using the scheduling system.
• Assists clinic team with rooming and coordination of care.
• Manages phone calls, in baskets, and patient communications.
• Maintains patient confidentiality and privacy at all times.
• Supports leadership and clinic staff with clerical tasks.

Skills

Data entry

MS Office

Customer service

Communication skills

Organizational skills

Education

High School Diploma or GED

Bachelor's Degree preferred

Associate's Degree preferred

Tools

Electronic health records (EHR) system

Scheduling software

Job description

Children's Wisconsin seeks an Ambulatory Care Team Assistant to provide clerical and clinical support for assigned clinics, including scheduling patient appointments and tests, managing calls, and maintaining smooth clinic operations.

Essential functions include assisting the clinical team, ensuring confidentiality, and supporting providers and staff to optimize patient flow and communications.