Clinic Care & Scheduling Support Specialist

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Children’s Wisconsin is seeking an Ambulatory Care Team Assistant to provide clerical and clinical support for assigned clinics. This includes scheduling patient appointments and tests, managing calls and messages, and aiding in maintaining a productive clinic environment to support operations.

The role focuses on effective communication with patients and families, ensuring confidentiality, and assisting the clinical team to maintain smooth day-to-day clinic flow and leadership updates.

Qualifications

• Proficient data entry skills with accuracy and speed.
• Ability to use Microsoft Office and clinical information systems.
• Excellent interpersonal communication and customer service skills.
• Strong organizational and analytical abilities for fast-paced clinics.

Responsibilities

• Assist clinic operations by scheduling patient appointments and tests.
• Handle phone calls, messages, and in baskets to support clinic workflows.
• Maintain a clean and efficient clinic environment and coordinate with providers and staff.

Skills

Data entry

Customer service

Communication

Organization

Analytical thinking

Prioritization

Education

High School diploma / GED

Bachelor’s degree preferred

Associate’s degree preferred

Tools

Microsoft Office

Computerized scheduling system

Electronic clinical information systems

Job description

Children’s Wisconsin is seeking an Ambulatory Care Team Assistant to provide clerical and clinical support for assigned clinics. This includes scheduling patient appointments and tests, managing calls and messages, and aiding in maintaining a productive clinic environment to support operations.

The role focuses on effective communication with patients and families, ensuring confidentiality, and assisting the clinical team to maintain smooth day-to-day clinic flow and leadership updates.