Pediatric Care Referrals Coordinator

Care Options for Kids; Meadville (Crawford County); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401K

Job summary

Care Options for Kids in Meadville, PA is seeking a diligent Client Service Associate to coordinate and schedule referrals for home care services, ensuring continuity of care and clear communication with caregivers and families.

The role emphasizes teamwork, accuracy, and responsiveness in a fast-paced environment; bilingual Spanish/English is a plus, and proficiency with Word, Outlook, and Excel is required.

Qualifications

• High School Diploma or GED required; college degree is preferred.
• Previous experience in recruiting, scheduling, or sales preferred.
• Strong computer skills with proficient knowledge of Microsoft Word, Outlook, and Excel required.
• Must possess strong interpersonal and customer service skills.
• Must be able to solve complex problems and function effectively in a fast-paced work environment.
• Ability to read, write and communicate in English.
• Bilingual (Spanish/English) preferred.

Responsibilities

• Coordinates and schedules referrals for new and existing home care services.
• Provides continuity of care in coordinating referrals.
• Communicates to each caregiver all pertinent information regarding client care.
• Keeps caregiver calendars and client information accurate and current.
• Communicates to the departmental Director all pertinent information regarding client/caregiver issues.
• Routinely interact with personnel such as clients, family members, and care managers to facilitate home care services.

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Care Options for Kids in Meadville, PA is seeking a diligent Client Service Associate to coordinate and schedule referrals for home care services, ensuring continuity of care and clear communication with caregivers and families.

The role emphasizes teamwork, accuracy, and responsiveness in a fast-paced environment; bilingual Spanish/English is a plus, and proficiency with Word, Outlook, and Excel is required.