Client Services Associate

Care Options for Kids; Mount Laurel Township (NJ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous Paid Time Off

401K

Job summary

A leading pediatric service provider in Mount Laurel, NJ is seeking a dedicated Client Service Associate. This role coordinates care referrals and ensures effective communication among clients and caregivers in a fast-paced environment. The ideal candidate has a high school diploma, strong interpersonal skills, and experience in customer service. This full-time position offers a salary of $50,000 to $65,000, along with comprehensive benefits including health insurance and generous paid time off.

Qualifications

• Previous experience in recruiting, scheduling, or sales preferred.
• Ability to read, write and communicate in English.

Responsibilities

• Coordinates and schedules referrals for new and existing home care services.
• Provides continuity of care in coordinating referrals.
• Communicates pertinent information regarding client care.

Skills

Strong interpersonal skills

Customer service abilities

Problem-solving skills

Bilingual (Spanish/English)

Education

High School Diploma or GED

College degree (preferred)

Tools

Microsoft Word

Outlook

Excel

Job description

Care Options for Kidsconnectsleading pediatric specialistswith families to providebest-in-class pediatric nursing, therapy, and school-based services. We seamlessly integrate into children’s lives by bringing individualized care to children where they live, work, and play.

pediatric specialistsare committed to providinghigh-quality pediatricservices that help children and families live their best lives. We empower our community of clinicians to meet children where they are byproviding the support and resourcesnecessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.

We are looking fora critical thinkerandproactiveClient Service Associate that shares our dedication to quality and our genuine concern for the comfort and dignity of our clients.

Position Types Available:Full-Time, In Office/Hybrid

Client Service Associate responsibilities include:

• Coordinates and schedules referrals for new and existing home care services.
• Provides continuity of care in coordinating referrals.
• Communicates to each caregiver all pertinent information regarding client care.
• Keeps caregiver calendars and client information accurate and current.
• Communicates to the departmental Director all pertinent information regarding client/caregiver issues.
• Routinely interact with personnel such as clients, family members, and care managers to facilitate home care services.

Comprehensive Ability to:

• Exhibit an eagerness to work in a team-based environment, while taking independent responsibility for all referrals received.
• Accept changes in duties or new assignments with a positive attitude in a fast-paced environment.
• Work with a sense of urgency while maintaining a high level of detail.
• Use language that consistently reflects a thorough understanding of the home care industry.

Qualifications:

• High School Diploma or GED required; college degree is preferred.
• Previous experience in recruiting, scheduling, or sales preferred.
• Strong computer skills with proficient knowledge of Microsoft Word, Outlook, and Excel required.
• Must possess strong interpersonal and customer service skills.
• Must be able to solve complex problems and function effectively in a fast-paced work environment.
• Ability to read, write and communicate in English.
• Bilingual (Spanish/English) preferred.

What we Offer:

• A supportive and collaborative work environment.
• Opportunity to Join a Rapidly Growing, Fast-Paced Organization!
• Comprehensive benefits package, including health, dental, and vision insurance.
• Generous Paid Time Off
• 401K
• A chance to make a meaningful impact in the lives of children and families.

Annual Salary Range:

• Full-Time, In Office: $50,000.00 - $65,000.00
• Quarterly bonuses

*Compensation dependent on experience.

Location: Mount Laurel, NJ

If you are the best at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today.

Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment