Hybrid Pediatric Client Services Coordinator

Care Options for Kids; Tampa (FL); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Health benefits

Paid time off

401K

Career growth

Job summary

Care Options for Kids is seeking a diligent Client Service Associate to join our Tampa, FL team. You will coordinate referrals for home care services and ensure continuity of care while communicating essential details to caregivers and the care team.

The role requires strong interpersonal and customer service skills, with proficiency in MS Word/Outlook/Excel and a preference for bilingual Spanish/English speakers.

Qualifications

• Must have high school diploma or GED; college degree preferred.
• Experience in recruiting, scheduling, or sales is a plus.
• Strong interpersonal and customer service skills are essential.
• Proficient with Microsoft Word, Outlook and Excel.

Responsibilities

• Coordinates and schedules referrals for new and existing home care services.
• Provides continuity of care in coordinating referrals.
• Communicates to each caregiver all pertinent information regarding client care.
• Keeps caregiver calendars and client information accurate and current.
• Communicates to the departmental Director all pertinent information regarding client/caregiver issues.
• Routinely interacts with clients, family members, and care managers to facilitate home care services.

Skills

Interpersonal skills

Customer service

MS Office

Spanish language

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Care Options for Kids is seeking a diligent Client Service Associate to join our Tampa, FL team. You will coordinate referrals for home care services and ensure continuity of care while communicating essential details to caregivers and the care team.

The role requires strong interpersonal and customer service skills, with proficiency in MS Word/Outlook/Excel and a preference for bilingual Spanish/English speakers.