Hybrid Pediatric Care Coordination Specialist

Care Options for Kids; Tampa (FL); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401K

Job summary

Care Options for Kids in Tampa, FL is seeking a Client Service Associate to coordinate referrals for home care services and ensure continuity of care for clients and families.

The role emphasizes strong customer service, efficient scheduling, and accurate caregiver communication. The position is full-time with a flexible work-from-home day each week after 90 days, reflecting our team-oriented, fast-paced environment.

Candidates should have a high school diploma and solid computer skills.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• Strong interpersonal and customer service skills.
• Proficient knowledge of Microsoft Word, Outlook and Excel.
• Ability to read, write and communicate in English.

Responsibilities

• Coordinates and schedules referrals for new and existing home care services.
• Provides continuity of care in coordinating referrals.
• Communicates to each caregiver all pertinent information regarding client care.
• Keeps caregiver calendars and client information accurate and current.
• Communicates to the departmental Director all pertinent information regarding client/caregiver issues.
• Routinely interact with clients, family members, and care managers to facilitate home care services.
• Exhibit an eagerness to work in a team-based environment, while taking independent responsibility for all referrals.
• Accept changes in duties or new assignments with a positive attitude in a fast-paced environment.

Skills

Interpersonal skills

Customer service

English proficiency

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Care Options for Kids in Tampa, FL is seeking a Client Service Associate to coordinate referrals for home care services and ensure continuity of care for clients and families.

The role emphasizes strong customer service, efficient scheduling, and accurate caregiver communication. The position is full-time with a flexible work-from-home day each week after 90 days, reflecting our team-oriented, fast-paced environment.

Candidates should have a high school diploma and solid computer skills.