Pediatric Care Coordination Specialist

Care Options for Kids; Delray Beach (FL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401K

Growth opportunities

Job summary

Care Options for Kids in Delray Beach, FL is seeking a Client Service Associate for a full-time, in-office role. You will coordinate referrals, support caregivers, and ensure accurate client records while maintaining strong communication with families and care managers.

The position requires English proficiency, interpersonal skills, and familiarity with Word/Outlook/Excel; bilingual abilities are preferred. Competitive benefits accompany a collaborative, growth-oriented environment.

Qualifications

• High school diploma or GED required; college degree preferred.
• Strong interpersonal and customer service skills.
• Experience with referrals, scheduling, or sales is a plus.
• Proficient Microsoft Word, Outlook and Excel required.
• Able to read, write and communicate in English; bilingual preferred.

Responsibilities

• Coordinates and schedules referrals for new and existing home care services.
• Provides continuity of care in coordinating referrals.
• Communicates to each caregiver all pertinent information regarding client care.
• Keeps caregiver calendars and client information accurate and current.
• Relays information to the departmental director regarding client/caregiver issues.
• Interacts with clients, family members and care managers to facilitate home care services.

Skills

Customer service

Interpersonal skills

English language

Bilingual Spanish/English

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Care Options for Kids in Delray Beach, FL is seeking a Client Service Associate for a full-time, in-office role. You will coordinate referrals, support caregivers, and ensure accurate client records while maintaining strong communication with families and care managers.

The position requires English proficiency, interpersonal skills, and familiarity with Word/Outlook/Excel; bilingual abilities are preferred. Competitive benefits accompany a collaborative, growth-oriented environment.