Pediatric Care Coordination Specialist – Hybrid

Care Options for Kids; Toms River (NJ); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Supportive environment

Growth opportunities

Benefits package

Paid time off

401K

Impactful work

Job summary

Care Options for Kids in New Jersey is seeking a Client Service Associate to coordinate referrals, schedule services, and ensure smooth communication between clients and caregivers.

This full-time hybrid role requires strong customer service, proficiency in MS Word/Outlook/Excel, and the ability to work in a fast-paced team environment; bilingual Spanish/English is preferred, but not required.

Qualifications

• High School Diploma or GED required; college degree is preferred.
• Previous experience in recruiting, scheduling, or sales preferred.
• Strong interpersonal and customer service skills.
• Must be able to read, write and communicate in English.
• Bilingual (Spanish/English) preferred.

Responsibilities

• Coordinates and schedules referrals for new and existing home care services.
• Provides continuity of care in coordinating referrals.
• Communicates to each caregiver all pertinent information regarding client care.
• Keeps caregiver calendars and client information accurate and current.
• Communicates to the departmental Director all pertinent information regarding client/caregiver issues.
• Routinely interact with clients, family members, and care managers to facilitate home care services.

Skills

Interpersonal skills

Customer service

English communication

Bilingual Spanish/English

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Care Options for Kids in New Jersey is seeking a Client Service Associate to coordinate referrals, schedule services, and ensure smooth communication between clients and caregivers.

This full-time hybrid role requires strong customer service, proficiency in MS Word/Outlook/Excel, and the ability to work in a fast-paced team environment; bilingual Spanish/English is preferred, but not required.