Entry-Level Pediatric Scheduling Coordinator

Care Options for Kids; Allentown (Lehigh County); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision

401K

Job summary

Care Options for Kids in the United States is seeking a Client Service Coordinator to manage scheduling for pediatric home care services. The role involves coordinating client visits, communicating changes between office and field staff, and serving as a liaison to ensure smooth operations.

The ideal candidate has a Bachelor’s degree and at least 1 year of scheduling experience, with Spanish/English bilingual abilities preferred.

Qualifications

• Bachelor’s degree is Required.
• 1 year of Scheduling Experience.
• Bilingual Spanish/English (Preferred).

Responsibilities

• Responsible for the coordination of client visits, maintenance, and upkeep of scheduling records
• Communicate scheduling changes between office and field staff accurately and on a timely basis
• Act as a liaison between clients and scheduled staff to communicate changes and needs
• Deliver superior customer service to clients and field staff to ensure quality home care service is provided
• Focus on managing coordination of client services and emergent scheduling issues
• Build lasting relationships with clients, referral sources, payers, and community organizations
• Manage caseload while proactively growing it by adapting to strategic initiatives set by management
• Provide recommendations to management for improved results based on current business trends and feedback
• Develop strong, communicative relationships with the team
• Position is guided by goals and deadlines, which requires excellent organization and time management skills
• Ability to handle on-call, which is after work hours
• Perform other duties as assigned by supervisor

Skills

Scheduling

Customer service

Communication

Bilingual Spanish/English

Time management

Education

Bachelor’s degree

Job description

Care Options for Kids in the United States is seeking a Client Service Coordinator to manage scheduling for pediatric home care services. The role involves coordinating client visits, communicating changes between office and field staff, and serving as a liaison to ensure smooth operations.

The ideal candidate has a Bachelor’s degree and at least 1 year of scheduling experience, with Spanish/English bilingual abilities preferred.