Pediatric Care CSR: Scheduling & Payments

Mountain Park Health Center; Glendale (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

Mountain Park Health Center is seeking a Customer Service Representative to provide patient-facing support in a clinical setting in Glendale, AZ. The role includes updating demographics, verifying insurance, scheduling appointments, processing payments, and handling cashiering tasks with accuracy.

Ideal candidates will have at least a high school diploma, a minimum of one year in service-oriented work, and bilingual proficiency in English and Spanish to assist a diverse patient population and

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of service-oriented experience is preferred.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Update patient demographics and verify insurance information for each visit.
• Collect payments and provide receipts; perform cashiering duties.
• Schedule appointments and provide patients with appointment details.
• Obtain medical records for same-day appointments.
• Offer efficient phone support and route inquiries to the correct department.

Skills

Cash handling

Scheduling

Phone support

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

Mountain Park Health Center is seeking a Customer Service Representative to provide patient-facing support in a clinical setting in Glendale, AZ. The role includes updating demographics, verifying insurance, scheduling appointments, processing payments, and handling cashiering tasks with accuracy.

Ideal candidates will have at least a high school diploma, a minimum of one year in service-oriented work, and bilingual proficiency in English and Spanish to assist a diverse patient population and