Patient Care CSR – Scheduling, Billing & Verification

Mesa View Regional; Mesquite (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Mesa View Regional is seeking a Customer Service Representative for the Mesquite clinic. This on-site, full-time role involves answering phones, scheduling patients, and managing the front desk.

Responsibilities include insurance verification, prior authorizations, co-pay collection, and daily billing tasks. Prior medical office experience and basic MS Excel/Word skills are preferred.

Qualifications

• High school diploma or equivalent required or preferred.
• At least 1 year of receptionist experience; medical setting preferred.
• Basic computer skills with MS Excel and Word; good typing is required.

Responsibilities

• Answer phone lines and schedule patient appointments and procedures.
• Obtain prior authorizations and verify insurance.
• Manage front desk and patient flow; collect co-pays and balances.
• Obtain and verify insurance information and fax/copy documents.
• Prepare end-of-day billing reports; handle Super Bills and coding.

Skills

Phone etiquette

Organizational skills

Typing skills

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Mesa View Regional is seeking a Customer Service Representative for the Mesquite clinic. This on-site, full-time role involves answering phones, scheduling patients, and managing the front desk.

Responsibilities include insurance verification, prior authorizations, co-pay collection, and daily billing tasks. Prior medical office experience and basic MS Excel/Word skills are preferred.