Pediatric Care Concierge & Scheduler

OP Specialty Bracing; Lakewood (CO); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Long & Short-Term Disability

Life Insurance and AD&D

Retirement Savings Plan

Paid Time Off (PTO) & Holidays

Job summary

OP Specialty Bracing is seeking a Patient Care Coordinator to be the first point of contact for patients and referral sources. The role emphasizes compassionate, efficient service, accurate data collection, and coordination with clinicians and insurers to support pediatric care teams.

The position requires strong organizational and communication skills, the ability to multitask in a fast-paced clinic, and adherence to HIPAA policies.

Qualifications

• High School diploma or Associate Degree.
• Related experience and/or training in healthcare administration or office support.
• Ability to multitask in a fast-paced environment.
• Maintain HIPAA compliance and protect patient information.

Responsibilities

• Check patients in and out and register them with insurance and demographics.
• Provide general information about the company and services; communicate clearly.
• Coordinate with referrals, physicians, and insurance to initiate authorizations.
• Maintain patient charts using Athena software; upload documents and assist billing.
• Schedule and reschedule appointments; ensure clinic flow and organization.

Skills

Customer service

Communication

Organizational skills

Team player

HIPAA compliance

Multitask

Education

High School diploma or Associate Degree

Tools

Athena software

Job description

OP Specialty Bracing is seeking a Patient Care Coordinator to be the first point of contact for patients and referral sources. The role emphasizes compassionate, efficient service, accurate data collection, and coordination with clinicians and insurers to support pediatric care teams.

The position requires strong organizational and communication skills, the ability to multitask in a fast-paced clinic, and adherence to HIPAA policies.