Pediatric Patient Care Coordinator

OP Specialty Bracing; Akron (OH); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Long & Short-Term Disability

Life Insurance and AD&D

Retirement Savings Plan

Paid Time Off (PTO) & Holidays

Job summary

OP Specialty Bracing in Akron, OH seeks a Patient Care Coordinator who enjoys working with children and families. You will be the first contact for patients and referrals, handling check-ins, scheduling, and insurance verification with discretion and professionalism.

The role emphasizes accurate data entry, HIPAA compliance, and collaboration with clinicians and the billing team to keep the clinic running smoothly.

Qualifications

• High School or Associate Degree; related experience and/or training.

Responsibilities

• Check patients in and out.
• Register patients by collecting insurance information, demographics, etc.
• Detail oriented and able to provide general company information.
• Good verbal and written communication skills.
• Initiate product delivery to patients at checkout, including contact with referring physician/insurance.
• Verify patient insurance and initiate prior authorizations.
• Coordinate with referral sources to obtain physician schedules.
• General chart maintenance using Athena software.
• Scan and upload documents to electronic chart.
• Support the clinic staff and office flow.
• Chart checks for fitting appointments using the standard checklist form.
• Work closely with billing team to ensure all documentation for claims are uploaded.
• Maintain HIPAA compliance.
• Coordinate and schedule all appointments.
• Review patient no shows daily and reschedule.

Skills

Customer service

Detail oriented

Strong communication skills

Multitasking

Team player

Education

High School or Associate Degree

Tools

Athena software

Job description

OP Specialty Bracing in Akron, OH seeks a Patient Care Coordinator who enjoys working with children and families. You will be the first contact for patients and referrals, handling check-ins, scheduling, and insurance verification with discretion and professionalism.

The role emphasizes accurate data entry, HIPAA compliance, and collaboration with clinicians and the billing team to keep the clinic running smoothly.