Pediatric Care Concierge & Clinic Coordinator

OP Specialty Bracing; Philadelphia (Philadelphia County); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance and AD&D

Retirement Savings Plan

Paid Time Off (PTO) & Holidays

Job summary

OP Specialty Bracing is seeking a Patient Care Coordinator to be the first contact for patients and referral sources. You will greet patients, verify insurance, collect demographics, schedule appointments, and support clinical staff in a fast-paced pediatric setting.

The role emphasizes exceptional communication, meticulous attention to detail, discretion with confidential information, and teamwork to maintain smooth office operations.

Qualifications

• High school diploma or associate degree required; related experience and/or training acceptable.
• Prior experience in a pediatric or medical front-office setting is a plus.
• Ability to verify insurance, collect demographics, and schedule appointments.

Responsibilities

• Greet patients and check them in/out; answer multi-line calls.
• Register patients, collect insurance information, verify coverage.
• Coordinate with referral sources and physician schedules.
• Support clinic staff and maintain patient charts in the EHR.
• Maintain HIPAA compliance and handle confidential information.
• Assist with billing documents and patient balances.
• Facilitate delivery of devices to patients and arrange appointments.

Skills

Customer service

Communication

Detail oriented

Multitasking

HIPAA compliance

Strong organizational skills

People skills

Computer literacy

Education

High School or Associate Degree

Tools

Nymbl software

Job description

OP Specialty Bracing is seeking a Patient Care Coordinator to be the first contact for patients and referral sources. You will greet patients, verify insurance, collect demographics, schedule appointments, and support clinical staff in a fast-paced pediatric setting.

The role emphasizes exceptional communication, meticulous attention to detail, discretion with confidential information, and teamwork to maintain smooth office operations.