PCT III, Emergency Department - Evening Shift

UMass Memorial Health; United States; On-site; USD 28,000 - 39,000; Full time

Job summary

UMass Memorial Health is seeking a Patient Care Tech III to join our care teams in a fast-paced hospital setting. You will work under licensed clinicians to support patient comfort and safety, performing tasks across ED, ICU, and other units as needed.

The role emphasizes vital signs, monitoring, specimen handling, and collaboration with RNs and physicians to ensure high-quality patient care. A strong foundation in medical terminology and English communication is required.

Qualifications

• Minimum of a high school education or GED.
• Current Basic Life Support.
• Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience.
• Ability to read, write and communicate in English in a clear and concise manner.
• Medical Terminology.
• Computer skills.
• Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients.
• Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed.

Responsibilities

• Provides clear, timely communication to the RN regarding observations and changes seen in patients.
• Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
• Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
• Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.
• Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient.
• Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry). Measures and records patients’ height and weight.
• Performs EKG’s, performs Point of Care (POC) tests and bladder scanning according to hospital standards. Collects, labels, and prepares specimens for transport to lab.
• Phlebotomy in certain locations.
• Demonstrates sensitivity and responsiveness to patients’ needs by acting as a source of information and approaches all interactions with the intention of building positive rapport and relationships.
• Performs other selected unit specific procedures such as battery changes for telemetry units, checking status of unit equipment, cleaning equipment between patients and proper storage of supplies.
• Assists RN/Licensed Independent Practitioner with treatments and procedures by preparing patient; obtaining and setting up equipment and supplies, such as intravenous and hemodynamic lines, and utilize sterile technique when indicated. Help in positioning the patient and providing the patient with emotional support.

Skills

English proficiency

Medical terminology

Computer skills

Interpersonal skills

Problem-solving

Education

High school diploma or GED

Basic Life Support (BLS)

Job description

UMass Memorial Health is seeking a Patient Care Tech III to join our care teams in a fast-paced hospital setting. You will work under licensed clinicians to support patient comfort and safety, performing tasks across ED, ICU, and other units as needed.

The role emphasizes vital signs, monitoring, specimen handling, and collaboration with RNs and physicians to ensure high-quality patient care. A strong foundation in medical terminology and English communication is required.