PC Technician I - End-User Hardware & Imaging Specialist

IBOC Laredo; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

IBC Bank is seeking a Computer Technician to install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware and peripherals. You will manage inventories and support PC configurations across platforms in an in-office role.

The position requires hands-on hardware knowledge, strong problem-solving skills, and the ability to handle on-site support across the branch network.

Qualifications

• High School Diploma or GED required.
• Associates/Bachelor's or technical certification in a related field preferred.
• Ability to install, configure, test, and maintain end-user workstation hardware and software.

Responsibilities

• Install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware and peripherals.
• Install, configure, test, maintain, monitor, and troubleshoot related software as needed.
• Perform on-site analysis and resolution of complex PC problems and implement hardware solutions.
• Receive and respond to calls, pages, and emails regarding PC issues.
• Maintain inventory of monitors, keyboards, drives, printers, scanners and other peripherals.
• Monitor and report PC performance and generate statistics.
• Manage PC configurations across platforms and operating systems.
• Conduct research on computer products to support procurement and development.

Skills

Active Learning

Active Listening

Complex Problem Solving

Coordination

Critical Thinking

Learning Strategies

Time Management

Education

High School Diploma or GED

Associate's/Bachelor's Degree or Technical Certification in related field

Job description

IBC Bank is seeking a Computer Technician to install, configure, test, maintain, monitor, and troubleshoot end-user workstation hardware and peripherals. You will manage inventories and support PC configurations across platforms in an in-office role.

The position requires hands-on hardware knowledge, strong problem-solving skills, and the ability to handle on-site support across the branch network.