PC Refresh Deployment Specialist (1st Shift)

Spectraforce Technologies; Blacksburg (VA); In loco; USD 28.000 - 34.000; Part-time

Descrizione del lavoro

Spectrumforce Technologies in Blacksburg, VA, is seeking an IT PC Refresh Technician for a 6-month assignment with potential extension. You will build, swap and deploy refreshed hardware to end users, troubleshoot hardware/software issues, and provide high-quality customer service to support IT operations. After-hours support may be required for emergencies.

The role requires 1-2 years in a technical customer support role, Windows and Mac OS experience, and IT-related certifications are a plus.

Competenze

• 1-2 years in a technical customer support role.
• Experience installing and configuring computer systems.
• Experience with Windows and Mac OS.
• Industry certifications preferred (Windows 10/11, CompTIA A+, ITIL, Dell).
• Strong written and interpersonal communication.

Mansioni

• Install and support endpoint software.
• Deploy PC equipment and accessories.
• Provide end-user guidance on policies and procedures.
• Troubleshoot PC, network, printing, and application issues.
• Document incidents and resolutions in the ticketing system.

Conoscenze

Customer support

Windows OS

Mac OS

Troubleshooting

Time management

Formazione

High school diploma

IT coursework or certifications

Strumenti

Bomgar

ITSM ticketing

Descrizione del lavoro

Spectrumforce Technologies in Blacksburg, VA, is seeking an IT PC Refresh Technician for a 6-month assignment with potential extension. You will build, swap and deploy refreshed hardware to end users, troubleshoot hardware/software issues, and provide high-quality customer service to support IT operations. After-hours support may be required for emergencies.

The role requires 1-2 years in a technical customer support role, Windows and Mac OS experience, and IT-related certifications are a plus.