PC Applications Specialist - 007063

University of South Alabama; Mobile (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

The University of South Alabama's Computer Services Center is hiring a PC Applications Specialist to support enterprise IT operations and data centers on the Mobile campus.

This role requires a bachelor's degree and at least one year of PC software applications experience, with on-call responsibilities and a 8:00 a.m.–5:00 p.m. schedule. The candidate will work with vendors, manage inventories, and assist with training of staff and interns.

Qualifications

• Bachelor's degree requirement and one year PC software applications experience.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Provides operational support for multiple University data centers and IT infrastructure.
• Maintains knowledge of data center mechanical, electrical, and communication systems.
• Utilizes monitoring systems to aid in early problem detection and resolution.
• Analyzes incoming data, alarms, and tickets to triage and escalate issues.
• Prepares after-action reports for events and incidents.
• Coordinates and performs scheduled infrastructure tests including weekly generator tests.
• Acts as technical point of contact for Computer Center staff, University personnel, and vendors.
• Coordinates training for Operations staff, student workers, and interns.
• Reviews procurement and vendor management documentation.
• Regularly reviews inventory to ensure availability for daily operation.
• Moves equipment up to 100 lbs. with assistance for heavier objects.
• Serves as a first responder to diagnose disruptions and take corrective action.
• Remains on a 24-hour on-call rotation.
• Maintains regular and prompt attendance.

Skills

PC software applications

Education

Bachelor’s degree in computer science, business, or related field

Job description

Posting Details

Position Number 007063

Position Title PC Applications Specialist - 007063

Division Finance and Administration

Department 140210 - Computer Services Center

Minimum Qualifications

Bachelor’s degree in computer science, business, or related field from an accredited institution as approved and accepted by the University of South Alabama and one year PC software applications experience. An equivalent combination of education and experience may be considered.

Job Description Summary

The University of South Alabama’s Computer Services Center is seeking to hire a PC Applications Specialist.

Essential Functions

• Works in an enterprise, multi-campus environment to provide operational support for multiple University data centers and IT infrastructure.
• Maintains operational knowledge of data center mechanical, electrical, and communication distribution systems.
• Utilizes and maintains systems for monitoring to assist in early problem detection and resolution.
• Assists with analysis of incoming data, alarms, and service tickets to ensure proper triage, escalation, and resolution of user or system problems.
• Prepares after action reports for events and incidents.
• Coordinates and performs scheduled infrastructure tests including weekly generator tests.
• Serves as a technical point of contact, provide oversight, coordination, and assistance as needed for Computer Center staff, University personnel, and vendors for installation, maintenance, and removal of services and equipment in all data center facilities.
• Coordinates training for Operations staff, student workers, and interns providing telephone and front desk support.
• Researches, reviews, and processes documentation related to Computer Center procurement and vendor management.
• Regularly reviews inventory to ensure availability for daily operation and incident response.
• Safely moves equipment and materials weighing up to 100 lbs. and with assistance with heavier objects.
• Works as a first responder to diagnose disruptions and take corrective action.
• Remains on a 24-hour on-call rotation through a University provided cell phone.
• Regular and prompt attendance.
• Ability to work schedule as defined and overtime as required, including as essential personnel when needed.
• Related duties as required.

Posting Information

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date 08/19/2026

Job Close Date

Open Until Filled Yes

Special Instructions to Applicants

Working Days Monday - Friday

Working Hours 8:00 a.m. - 5:00 p.m.

Job Location Main Campus

Full-time or Part-Time Full Time

Regular or Temporary Regular