PBX Communications Operator

EOS; Myrtle Beach (SC); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free Lunch

Free Health Club Membership

Discounted travel program

Job summary

Hilton Myrtle Beach Resort is seeking a full-time guest services associate to respond to guest inquiries by telephone, provide information about facilities and services, and handle emergencies with accurate, timely communication.

The role requires a flexible schedule (2nd shift, including holidays and weekends) and offers perks such as Free Lunch, Free Health Club Membership, and a discounted travel program for team members and their families.

Responsibilities

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
• Provide information and demonstrate knowledge of all hotel facilities and services.
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
• Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

Job description

Responsibilities

• Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
• Provide information and demonstrate knowledge of all hotel facilities and services.
• Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
• Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a full-time, year-roundposition at theHilton Myrtle Beach Resort.Flexible schedule required 2nd shift, including holidays and weekends is required. We offer, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

Job Type: Full-time

Salary: From $13.00 per hour

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