PBM Account Manager: Client Relations & Operations

CVS Health Corporation; Maine; Hybrid; USD 44,000 - 102,000; Full time

Job summary

CVS Health is seeking an Account Manager to oversee client PBM operations and serve as the primary contact for assigned accounts. You will coordinate across internal teams, track issues, and ensure timely responses and accurate deliverables for key stakeholders.

The role requires strong organizational skills, excellent communication, and the ability to work with diverse teams. Travel up to 20% is expected, and a Bachelor's degree or equivalent is required.

Qualifications

• 4 years of experience in a client services-based environment or account management
• Excellent organizational skills
• Excellent verbal and written interpersonal communication skills
• Strong problem solving and critical thinking skills
• Able to be on camera for meetings with reliable attendance

Responsibilities

• Oversee day-to-day PBM operations for client accounts
• Act as liaison between clients and cross-functional internal teams
• Ensure timely and accurate delivery of client requests
• Track issues and drive resolutions with internal resources and clients
• Meet client guarantees and deadlines in a professional manner

Skills

Client services

Organizational skills

Communication

Problem solving

On-camera meetings

Education

Bachelor's degree or equivalent

Job description

CVS Health is seeking an Account Manager to oversee client PBM operations and serve as the primary contact for assigned accounts. You will coordinate across internal teams, track issues, and ensure timely responses and accurate deliverables for key stakeholders.

The role requires strong organizational skills, excellent communication, and the ability to work with diverse teams. Travel up to 20% is expected, and a Bachelor's degree or equivalent is required.