Healthcare PBM Account Manager - Client Success & Ops

CVS Health Corporation; Vermont; Hybrid; USD 44.000 - 102.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Zusammenfassung

CVS Health Corporation seeks an Account Manager to act as the primary client contact and oversee day‑to‑day PBM operations. You will coordinate with cross‑functional teams to ensure timely delivery of client requests and maintain strong, mutually beneficial relationships.

The role requires excellent communication, organization, and problem‑solving skills, with up to 20% travel. A bachelor’s degree or equivalent work experience is required.

Qualifikationen

• 4 years of experience in a client services-based environment or previous account management experience.
• Excellent organizational skills.
• Excellent verbal and written interpersonal communication skills.
• Strong problem solving and critical thinking skills.
• Able to be on camera for meetings with reliable attendance.

Aufgaben

• Account Managers are the liaison between clients and cross-functional internal teams.
• Oversee all day-to-day PBM operations for clients.
• Ensure timely and successful delivery of client requests.
• Manage issue tracking and provide routine updates to clients.
• Drive practical and creative solutions and engage appropriate resources.
• Drive resolution within deadlines and meet client guarantees.

Kenntnisse

Client services

Account management

Organizational skills

Verbal and written communication

Problem solving

On-camera attendance

Ausbildung

Bachelor's degree or equivalent work experience

Jobbeschreibung

CVS Health Corporation seeks an Account Manager to act as the primary client contact and oversee day‑to‑day PBM operations. You will coordinate with cross‑functional teams to ensure timely delivery of client requests and maintain strong, mutually beneficial relationships.

The role requires excellent communication, organization, and problem‑solving skills, with up to 20% travel. A bachelor’s degree or equivalent work experience is required.