Payroll Tax Specialist: Remote & AI‑Enabled Impact

Homebase; Georgia; Hybrid; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Stock options

401(k) with match

Medical coverage

Dental & vision

Paid time off

AI tool access

Parental leave

Life insurance

Disability coverage

Remote-friendly / Work from anywhere

Zusammenfassung

Homebase is seeking a Payroll Tax Specialist to join our Payroll Care Team. You will investigate payroll tax notices, resolve standard to moderately complex issues, and partner with Payroll Operations to move cases to resolution while documenting findings and updating guidance.

You will grow payroll tax expertise, contribute to process improvements, and use AI to research issues, improve documentation, and enhance customer communications.

Qualifikationen

• 2 to 3 years of experience in payroll, payroll tax, accounting operations, or a related field.
• Hands-on experience with tax notices, payroll corrections, registrations, or similar operational work.
• Strong attention to detail and ability to follow structured processes.

Aufgaben

• Review incoming payroll tax notices, investigate root cause, and determine the right next step using established processes and judgment.
• Cross-reference notices against customer tax profiles, payroll history, and filing records to understand what caused the issue.
• Resolve standard and moderately complex notice scenarios independently and elevate higher-risk cases with a clear summary and recommendation.
• Draft agency correspondence and penalty abatement requests, and maintain the documentation trail for each case.
• Document learnings and update templates and guidance to handle recurring cases faster and more consistently.
• Flag recurring issues and patterns to senior teammates for product/process improvements.

Jobbeschreibung

Homebase is seeking a Payroll Tax Specialist to join our Payroll Care Team. You will investigate payroll tax notices, resolve standard to moderately complex issues, and partner with Payroll Operations to move cases to resolution while documenting findings and updating guidance.

You will grow payroll tax expertise, contribute to process improvements, and use AI to research issues, improve documentation, and enhance customer communications.