Payroll Specialist II — Client Support & Compliance

UKG; Honolulu (HI); On-site; USD 44,000 - 63,000; Full time

Benefits offered by this job

Performance-based bonus

Restricted stock units

Job summary

UKG is seeking a Payroll Representative II to be the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, and resolve payroll inquiries in a fast-paced environment where priorities can shift.

The role emphasizes accuracy, compliance, and proactive service delivery, with opportunities to participate in bonus plans and equity as part of total compensation.

Qualifications

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Quick learner with the ability to absorb new information, systems, and processes efficiently.
• Comfortable working in a fast-paced environment where priorities can shift throughout the day.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll processes

Attention to detail

Fast learner

Remote collaboration

Tools

Excel

Job description

UKG is seeking a Payroll Representative II to be the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, and resolve payroll inquiries in a fast-paced environment where priorities can shift.

The role emphasizes accuracy, compliance, and proactive service delivery, with opportunities to participate in bonus plans and equity as part of total compensation.