Payroll Specialist II — Client Success & Compliance

UKG; Santa Fe (NM); On-site; USD 43,000 - 61,000; Full time

Benefits offered by this job

Bonus plan

RSU awards

Benefits package

Job summary

UKG is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll services. You will deliver exceptional customer support, build strong client relationships, and resolve payroll inquiries in a fast-paced environment.

The role emphasizes accuracy, detail-orientation, and proactive communication. Candidates should be customer-focused and capable of adapting to shifting priorities while supporting payroll processes and workflows.

Qualifications

• Understanding of payroll processes and compliance.
• Strong attention to detail and forward-thinking mindset.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll processes

Attention to detail

Fast-paced environment

Learning agility

Tools

Excel

Job description

UKG is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll services. You will deliver exceptional customer support, build strong client relationships, and resolve payroll inquiries in a fast-paced environment.

The role emphasizes accuracy, detail-orientation, and proactive communication. Candidates should be customer-focused and capable of adapting to shifting priorities while supporting payroll processes and workflows.