Client-Facing Payroll Specialist II

UKG; Jackson (MS); Presencial; USD 44.000 - 63.000; Jornada completa

Descripción de la vacante

UKG is seeking a Payroll Representative II to serve as the primary contact for an assigned portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, and resolve payroll inquiries while ensuring timely and accurate service.

The role requires attention to detail, proactivity, and the ability to thrive in a fast-paced environment where priorities can shift quickly.

Formación

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Fast learner with the ability to absorb new information, systems, and processes efficiently.
• Comfortable working in a fast-paced environment where priorities can shift throughout the day.

Responsabilidades

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Conocimientos

Payroll knowledge

Attention to detail

Fast learner

Communication

Herramientas

Excel

Descripción del empleo

UKG is seeking a Payroll Representative II to serve as the primary contact for an assigned portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, and resolve payroll inquiries while ensuring timely and accurate service.

The role requires attention to detail, proactivity, and the ability to thrive in a fast-paced environment where priorities can shift quickly.