Payroll Specialist II — Client Success & Compliance

UKG; Denver (CO); On-site; USD 44,000 - 63,000; Full time

Job summary

UKG is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, foster strong client relationships, resolve payroll inquiries, and ensure timely, accurate service in a fast-paced environment.

The role emphasizes attention to detail, a proactive mindset, and collaboration with remote team members to drive successful outcomes.

Qualifications

• Understand payroll processes and compliance requirements.
• Detail-oriented with a proactive mindset.
• Fast learner for new information, systems, and processes.
• Comfortable in a fast-paced environment with shifting priorities.
• Experience in payroll, customer service, account management, or HR support.

Responsibilities

• Identify payroll issues, research, and provide effective solutions with accuracy.
• Write emails and lead video meetings with clients and remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll processes

Detail oriented

Fast learner

Customer communication

Tools

Excel

Job description

UKG is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, foster strong client relationships, resolve payroll inquiries, and ensure timely, accurate service in a fast-paced environment.

The role emphasizes attention to detail, a proactive mindset, and collaboration with remote team members to drive successful outcomes.