Payroll Specialist: Client-Facing Data Entry & Support

Auris; Cleveland (OH); On-site; USD 1,000 - 3,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Generous paid time off

401(k) plan with immediate vesting

Job summary

Auris is looking for a dedicated customer service representative based in Cleveland, Ohio. The role involves providing exceptional support to payroll clients through phone and email interactions, ensuring accurate data entry and resolving queries efficiently.

The ideal candidate will have a high school diploma, excellent communication skills, and at least one year of experience in a customer-facing role. Benefits include comprehensive health coverage, generous time off, and a 401(k) plan.

Qualifications

• At least 1 year of work experience in a customer‑facing role.
• Reliable, detail-oriented, and professional.
• Ability to multitask effectively.

Responsibilities

• Provide exceptional customer service to payroll clients via phone and email.
• Accurately enter payroll data and meet deadlines.
• Assist clients with reports and other issues.

Skills

Customer service

Communication skills

Data entry

Problem-solving

Adaptability

Education

High school diploma or equivalent

Tools

Google Suite

Job description

Auris is looking for a dedicated customer service representative based in Cleveland, Ohio. The role involves providing exceptional support to payroll clients through phone and email interactions, ensuring accurate data entry and resolving queries efficiently.

The ideal candidate will have a high school diploma, excellent communication skills, and at least one year of experience in a customer-facing role. Benefits include comprehensive health coverage, generous time off, and a 401(k) plan.