Payroll Solutions Specialist II - Client Services

UKG; Nashville (TN); On-site; USD 44,000 - 63,000; Full time

Benefits offered by this job

Performance-based bonus

Restricted stock units

Benefits package

Job summary

UKG is seeking a Payroll Representative II in Nashville to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional support, build strong relationships, and resolve payroll inquiries in a fast-paced environment.

The role emphasizes accuracy, proactive problem-solving, and attention to detail, with opportunities to contribute to client success and service excellence through collaboration with remote team

Qualifications

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Quick learner with the ability to absorb new information, systems, and processes efficiently.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll processes

Compliance

Attention to detail

Fast-paced environment

Tools

Excel

Job description

UKG is seeking a Payroll Representative II in Nashville to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional support, build strong relationships, and resolve payroll inquiries in a fast-paced environment.

The role emphasizes accuracy, proactive problem-solving, and attention to detail, with opportunities to contribute to client success and service excellence through collaboration with remote team