Payroll Solutions Specialist II

UKG; Frankfort (KY); On-site; USD 44,000 - 63,000; Full time

Job summary

UKG in Frankfort, KY is seeking a Payroll Representative II to be the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, resolve payroll inquiries, and maintain accurate timely service in a fast-paced environment.

The role requires attention to detail, quick learning, and a client-focused mindset. You will identify payroll issues, communicate with clients via email and video meetings, and build

Qualifications

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Quick learner with the ability to absorb new information, systems, and processes efficiently.
• Comfortable working in a fast-paced environment where priorities can shift throughout the day.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll processes

Attention to detail

Fast-paced environment

Tools

Excel

Job description

UKG in Frankfort, KY is seeking a Payroll Representative II to be the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, resolve payroll inquiries, and maintain accurate timely service in a fast-paced environment.

The role requires attention to detail, quick learning, and a client-focused mindset. You will identify payroll issues, communicate with clients via email and video meetings, and build