Payroll Client Success Specialist II

UKG; Salt Lake City (UT); On-site; USD 44,000 - 63,000; Full time

Job summary

UKG is hiring a Payroll Representative II in Salt Lake City to serve as the primary point of contact for an assigned portfolio of clients using UKG Ready payroll and workforce management services, delivering exceptional support and building strong relationships.

The role emphasizes accuracy, attention to detail, proactive problem solving, and the ability to adapt in a fast-paced environment, with duties including emailing clients, leading video meetings, and creating payroll import templates in

Qualifications

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Quick learner with the ability to absorb new information, systems, and processes efficiently.

Responsibilities

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance.
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Skills

Payroll knowledge

Detail oriented

Fast learner

Customer service

Tools

Excel

Job description

UKG is hiring a Payroll Representative II in Salt Lake City to serve as the primary point of contact for an assigned portfolio of clients using UKG Ready payroll and workforce management services, delivering exceptional support and building strong relationships.

The role emphasizes accuracy, attention to detail, proactive problem solving, and the ability to adapt in a fast-paced environment, with duties including emailing clients, leading video meetings, and creating payroll import templates in