Payroll Client Success Specialist II

UKG Inc.; Bismarck (ND); Sur place; USD 44 000 - 63 000; Plein temps

Résumé du poste

UKG Inc. is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, and ensure timely, accurate payroll processing.

Detail-oriented and proactive candidates thrive in a fast-paced environment. Experience in payroll, customer service, or HR support is preferred; familiarity with UKG products is a plus.

Qualifications

• Understanding of payroll processes, compliance requirements, and workforce management best practices.
• Strong attention to detail and forward-thinking mindset.
• Quick learner with the ability to absorb new information, systems, and processes efficiently.
• Comfortable working in a fast-paced environment where priorities can shift throughout the day.

Responsabilités

• Identify payroll issues, conduct research, and provide effective solutions while ensuring accuracy and compliance
• Write emails and lead video meetings with clients and other remote team members.
• Use Excel to create payroll import templates for clients.

Description du poste

UKG Inc. is seeking a Payroll Representative II to serve as the primary contact for a portfolio of clients using UKG Ready payroll and workforce management services. You will deliver exceptional customer support, build strong client relationships, and ensure timely, accurate payroll processing.

Detail-oriented and proactive candidates thrive in a fast-paced environment. Experience in payroll, customer service, or HR support is preferred; familiarity with UKG products is a plus.