Payroll Implementation Specialist - Onboarding & Solutions

apply; Georgia; On-site; USD 65,000 - 90,000; Full time

Job summary

ADP is hiring a Payroll Implementation Consultant to carry the ADP relationship forward after a sale and to drive the initial interaction between mid-sized business clients and ADP's payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure long-term success.

You will spend your day ensuring clients are comfortable using ADP's products, learning their business needs, and guiding them to the best solutions for their unique

Qualifications

• 1 to 3 years of experience in a client service environment
• Basic project management skills
• Overtime hours during peak seasons
• College degree is not required, but helpful

Responsibilities

• Onboard Clients. Create onboarding experiences and help clients develop skills to use our products.
• Implement ADP Technologies. Analyze systems, interfaces, and processes to implement solutions.
• Partner Internally. Collaborate with sales and customer service and exchange priorities and issues.
• Multi-Task & Communicate. Manage multiple time-sensitive projects and share information with clients and teams.
• Adhere to a daily schedule and handle high volume inbound calls, with seasonal peaks.

Skills

Customer service

Relationship building

Communication

Project management

Time management

Education

High School Diploma

Tools

MS Office

Excel

Job description

ADP is hiring a Payroll Implementation Consultant to carry the ADP relationship forward after a sale and to drive the initial interaction between mid-sized business clients and ADP's payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure long-term success.

You will spend your day ensuring clients are comfortable using ADP's products, learning their business needs, and guiding them to the best solutions for their unique