Payroll Implementation Lead: End-to-End Onboarding

Homebase; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Stock Options

Paid parental leave

Generous paid time off

Job summary

Homebase is seeking a Project Lead to own the onboarding and payroll implementation experience for our customers. You’ll guide small businesses from kickoff through first payroll, coordinating with Sales and an Implementation Specialist to gather data and ensure compliance.

From Salesforce records to state-by-state regulations, you’ll manage end-to-end deployments, train clients, and keep projects on schedule.

Qualifications

• 3+ years in an Implementation, Onboarding, Payroll, or Project Management role at a SaaS company.

Responsibilities

• Own the onboarding process from kickoff through first payroll run.
• Work with Sales to gather required information for accurate implementation.
• Train customers on Homebase Payroll to ensure confidence and self-sufficiency.
• Investigate and resolve customer payroll questions by researching regulations and troubleshooting system issues.
• Collaborate with Product and Engineering to surface feedback and improve tooling.
• Maintain clean Salesforce records throughout every implementation.
• Collaborate in-office Monday through Thursday.

Skills

Project management

Onboarding

Customer onboarding

Data reconciliation

Communication

AI tooling

Problem solving

Cross-functional collaboration

Tools

Salesforce

Excel/Sheets

Job description

Homebase is seeking a Project Lead to own the onboarding and payroll implementation experience for our customers. You’ll guide small businesses from kickoff through first payroll, coordinating with Sales and an Implementation Specialist to gather data and ensure compliance.

From Salesforce records to state-by-state regulations, you’ll manage end-to-end deployments, train clients, and keep projects on schedule.