Project Lead, Payroll (Hybrid)

Homebase; Denver (CO); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Stock options

401(k) with match

Healthcare coverage

Unlimited PTO

AI tools access

Parental leave

Life insurance

Work From Anywhere Month

Meals provided

Commuter benefits

Job summary

Homebase is seeking a Project Lead to own the onboarding and implementation of Homebase Payroll for small businesses in the Denver area. You will guide customers from kickoff through their first payroll, partnering with an Onboarding Implementation Specialist on technical tasks.

You’ll collect complex client data, train customers, answer payroll questions, and work with Sales to remove blockers. Strong Excel skills, Salesforce experience, and clear communication are essential, as is a bias for

Qualifications

• 3+ years in implementation, onboarding, payroll, or SaaS project management.
• Experience managing multiple client engagements.
• Advanced Excel or Google Sheets for data cleanup and reconciliation.
• Hands-on CRM experience, especially Salesforce.
• Ability to translate payroll concepts clearly to customers and teams.
• Strong problem-solving skills and independence.
• Comfort with state-by-state payroll regulations.
• Metrics-driven with ownership and risk awareness.

Responsibilities

• Own end-to-end payroll implementation from kickoff to first payroll.
• Collect and reconcile complex customer data.
• Train customers on Homebase Payroll.
• Investigate payroll questions and troubleshoot.
• Collaborate with Sales to address blockers.
• Surface product feedback to Product and Engineering.
• Maintain records in Salesforce.
• Collaborate in-office Monday through Thursday.

Skills

Payroll implementation

Project management

Data analysis

Customer onboarding

State regulations

Cross-functional collaboration

Excel/Google Sheets

Problem solving

Communication

Tools

Salesforce

Phone systems

Job description

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

Your Impact Starts Here

We’re looking for a Project Lead who will own the process of ensuring that our customers are up and running with Homebase Payroll. You will work with small businesses to understand their payroll needs and work closely with sales to gather required information to ensure an accurate and compliant implementation. You will own the onboarding process. You will own this process from start to finish, including helping the customer run their first payroll with Homebase. You will work in tandem with an Onboarding Implementation Specialist who will be responsible for the technical tasks, along with YTD and Demographic loads.

These are the key ways you’ll contribute and create impact in this role:

• Own the end-to-end payroll implementation experience — you’re the customer’s primary point of contact from kickoff through first payroll run, keeping projects on track and on timeline
• Collect and reconcile complex customer data including business entity details, employee demographics, and YTD payroll records from prior providers
• Train customers on Homebase Payroll, ensuring they leave onboarding confident and self-sufficient
• Investigate and resolve customer payroll questions by researching regulations, troubleshooting system issues, and partnering cross-functionally when needed
• Collaborate with Sales to address implementation blockers that require customer follow-up
• Surface product feedback and partner with Product and Engineering to improve customer-facing functionality and internal tooling
• Maintain clean, accurate records in Salesforce throughout every implementation
• Collaborate in-office Monday through Thursday

The Foundation for Success

• 3+ years in an Implementation, Onboarding, Payroll, or Project Management role at a SaaS company; payroll implementation experience strongly preferred
• Proven project management experience managing multiple client engagements simultaneously
• Advanced in Excel or Google Sheets — you’re comfortable cleaning, reconciling, and working through large data sets
• Hands-on experience with CRMs (e.g., Salesforce), phone systems, and basic technical troubleshooting
• A clear, confident communicator who can translate complex payroll concepts for customers and internal stakeholders alike
• A strong problem-solver who can navigate ambiguity, research state-by-state regulations, and find answers independently
• Energized by complex systems with rules that vary by state, county, and municipality
• Metrics-driven with a track record of hitting individual and team goals
• Highly organized with a strong sense of ownership — you drive work to completion and flag risks early
• AI Fluency Expectations (Required) - In this role, you will be expected to:

The Homie Way

• Be Customer Obsessed – Solve problems with empathy and creativity.
• Move Fast, Learn Fast – Experiment, take action, and grow every day.
• Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
• Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
• Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

What We Offer

• Ownership & Financial Security: Stock options + 401(k) with 4% match
• Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
• Flexible Time: Unlimited PTO (salaried) + company holidays
• AI access, for real: We invest in builders and believe that curiosity shouldn’t have a paywall. That means you’ll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.
• Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
• Protection Plans: Life insurance + short/long-term disability coverage
• Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
• Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days
• Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Monday - Thursday are our required in-office days — a time to move faster as a team, build deeper connections, make better decisions, and build together.

What to Expect During the Interview Process

• Meet the Talent Acquisition team, Rachel U.
• Meet the Hiring Manager, Matthew S.
• Participate in a Take-Home Assignment
• Onsite Interview in the Denver Office, Matthew S & Alisha H.
• Background Check + Offer Stage
• Welcome to the team, Homie

Belonging at Homebase

We’re committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you’re excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!

Hey, We’re Homebase

Homebase is the everything app for hourly teams—built to simplify the day-to-day and superpower local businesses. With tools for scheduling, time clocks, payroll, communication, HR, and more, we help teams stay connected and in control. Today, over 150,000 small (but mighty) businesses rely on us to make work radically easier. Together, we’ve tracked over a billion hours for 2M+ workers—and we’re just getting started.

At Homebase, we celebrate diversity and are proud to be an equal opportunity employer. We welcome all candidates and do not discriminate based on any legally protected status. If you need accommodations during the hiring process, please let us know—we’re committed to ensuring fair and equitable access for all.